With the unprecedented situation we find ourselves in surrounding the COVID-19 coronavirus, we would like to reassure our clients that we are monitoring the developing situation daily.
We hope you and your loved ones remain safe and healthy.
Katie, Mark and the Milkshed team
Our usual cancellation policy still applies. No refund will be given but we are happy to provide an invoice for your insurance company if needed - please refer to our terms and conditions for further details, or get in touch.
We know that nobody wishes to change their wedding or event date and we understand that this is a stressful time for both clients and wedding suppliers alike. Whilst our standard terms do not allow dates to be transferred we will be considering postponements for COVID-19 affected bookings on a case by case basis. Please note this only applies to bookings between now and the end of June 2020.
Where a postponement is permitted we will do our very best to be as flexible as possible and are asking our clients for the same in return. None of us could have planned for this scenario and we all need to work together on this.
Where possible, we will be asking clients to re-book for later in 2020, or for mid-week in 2021, so that we are able to accommodate our 2021 business alongside any postponed events from this period.
We thank you in advance for your support and understanding. Please don’t hesitate to get in touch with any questions.
What Our Clients Are Saying
'The food was absolutely incredible!!!! Everyone is raving about it, saying its the best wedding they've been to! We were able to sit back and relax and really enjoy the day, because you handled everything so brilliantly. The staff - excellent and service impeccable.'
'We can not thank you enough for all of your amazingly hard work on our big day. The food was all perfectly delicious and all the organisation and running around from yourselves and your team helped the day flow perfectly. There is no doubt we would recommend you to anyone in the future. Thank you again.
Our office hours are Tuesday to Saturday, 9.30am - 5.30pm