|
With the unprecedented situation we find ourselves in surrounding the COVID-19 coronavirus, we would like to reassure our clients that we are monitoring the developing situation daily.
We hope you and your loved ones remain safe and healthy. Best wishes, Katie, Mark and the Milkshed team CANCELLATION POLICY Our usual cancellation policy still applies. No refund will be given but we are happy to provide an invoice for your insurance company if needed - please refer to our terms and conditions for further details, or get in touch. POSTPONEMENT POLICY We know that nobody wishes to change their wedding or event date and we understand that this is a stressful time for both clients and wedding suppliers alike. Whilst our standard terms do not allow dates to be transferred we will be considering postponements for COVID-19 affected bookings on a case by case basis. Please note this only applies to bookings between now and the end of June 2020. Where a postponement is permitted we will do our very best to be as flexible as possible and are asking our clients for the same in return. None of us could have planned for this scenario and we all need to work together on this. Where possible, we will be asking clients to re-book for later in 2020, or for mid-week in 2021, so that we are able to accommodate our 2021 business alongside any postponed events from this period. We thank you in advance for your support and understanding. Please don’t hesitate to get in touch with any questions.
0 Comments
 Putting the finishing touches to a super tasty Beef Wellington main course!
|
Archives
August 2021
Categories |
RSS Feed